CONTRACTORS

We maintain an approved list of contractors to carry out building works, repairs, and maintenance services on our behalf. All contractors undergo a robust vetting and approval process before appointment, which continues throughout the duration of our working relationship.

Our contractor approval process includes:

• Assessing contractors’ competence, qualifications, and experience to ensure work is carried out safely and to an appropriate standard
• Verifying that all relevant licences, registrations, certifications, and accreditations are current and valid
• Confirming that appropriate insurance cover is in place, including public liability and employer’s liability insurance where applicable
• Reviewing health and safety policies, risk assessments, and method statements as required
• Ensuring contractors have sufficient resources, staffing, and capacity to deliver services effectively.
• Monitoring contractor performance, workmanship, reliability, and value for money
• Ensuring compliance with all relevant legislation, regulations, and industry standards
• Reviewing contractor performance periodically and addressing any concerns identified during works or inspections