OUR MAINTENANCE TEAM
At Hamways we have a dedicated team on hand to assist with repair and maintenance issues in your property. This experienced team are solely focussed on looking after the properties we manage, as well as an extensive network of suppliers and contractors, who have worked with Hamways for many years. All of our contractors are regularly checked to ensure they meet the necessary regulatory requirements for the work they carry out.
Our in house team works across London and the Home Counties and can deal with domestic repairs, decorations, cleaning, house and garden clearance and kitchen and bathroom fitting. We have plans to expand this offering to include repairs and renewals to gas and electrical installations. For any repairs not covered by our in house team, we will carefully select a contractor from our trusted network to carry out the work.
We pride ourselves on providing an efficient service. Using our online tenant portal to report a repair allows you notify us of an issue, upload photographs and to track the progress of the work with online updates from our repairs team, property managers and contractors. This is available online 24/7, allowing you to report repairs around the clock. For those real emergencies we also have a dedicated telephone line, where you will always get through to one of our team, day or night.
Click here to log in and report a repair.