My lights are not working. What should I do?

Please report any problems with lights to our repairs department. There are a few simple checks you can make before contacting us.

  • Is there a power cut?
  • Are your appliances working?
  • Check if your neighbours’ lights are working.
  • Check your consumer unit (some people call it a fuse board}. Are any of the breakers tripped or the fuses blown?
  • If breaker switch is down, switch it off. Switch up to reconnect power .
  • Has a bulb blown? Check whether all the lights are out or if it is just one fitting that has gone. If it is just one fitting, try replacing the bulb.